dana wright-wasson
“People join companies and leave managers”.
You may join an incredible company with an inspiring vision, but if your leader micromanages you or ignores you, the experience becomes miserable very quickly. Leaders play a critical role in creating a great experience for employees, as they are the ones who have day-to-day interactions with their people. Yet many companies are still focused on hiring or promoting leaders that have strong technical skills and lack essential people skills, which are important today than ever.
AS A RESULT OF THIS TALK,
YOUR AUDIENCE WILL LEARN:
The essential “soft” skills every leader must master to be successful
Why empathy has become the most important skill for leaders
How to form real, authentic relationships with employees
Developing a service mindset to co-create a great employee experience through active listening,
learning, and collaboration.
BECOME the LEADER EMPLOYEES DON'T WANT TO LEAVE
For more than a decade, organizations have spent millions of dollars each year investing in engagement surveys, foosball tables, and nap pods in an attempt to improve employee engagement. Yet, engagement remained unchanged. The pandemic helped companies quickly realize that people CAN work productively in new ways—and became more engaged as a result. Good leaders understood the importance of discussing health and wellbeing openly, which helped nurture a safe and healthy workplace. And the new shift in how companies and leaders think about their workforce made employees feel cared for in ways never previously experienced.
AS A RESULT OF THIS TALK,
YOUR AUDIENCE WILL LEARN:
How the pandemic became the lightning rod to finally improving employee
engagement
The difference between employee engagement versus employee experience
How to develop an employee experience mindset
Why people are not “assets”, but a series of important relationships that require connection, communication, appreciation, and support
The 3 key areas required for employee experiences to work: culture, leadership, and the end-to-end experience journey for employees
designing TRANSFORMATIONAL EMPLOYEE EXPERIENCES:
COVID & BEYOND
When it comes to employee engagement, there’s a famous saying: “People join companies and leave managers”. You may join an incredible company with an inspiring vision, but if your leader
micromanages you or ignores you, the experience becomes miserable very quickly. This story is too
familiar and more common than it should be. That’s because leaders play a critical role in creating a great experience for employees, as they are the ones who have day-to-day interactions with their
people. Yet many companies are still focused on hiring or promoting leaders that have strong technical
skills and lack essential people skills. And in today’s environment with the COVID-19 pandemic, disconcerting news headlines, and competitive market for top talent, how leaders behave is more
important than ever.
PARTICIPANTS WILL LEARN:
How the COVID-19 pandemic turned leadership on its head, and how to align your team to a new normal
The essential “soft” skills every leader must master to be successful
Why empathy has become the most important skill for leaders
The necessary leadership skills for leading post the COVID-19 Pandemic
How to form real, authentic relationships with employees
Developing a service mindset to co-create a great employee experience through active listening,
learning, and collaboration.
leading in the future starts today
For more than a decade, organizations have spent millions of dollars each year investing in engagement surveys, foosball tables, and nap pods in an attempt to improve employee engagement. Yet,
engagement remained unchanged. It wasn’t until the COVID-19 pandemic hit that engagement numbers suddenly started going up—but what changed?
With global shutdowns, remote work, and societal focus on health and safety, companies were suddenly forced to completely reimagine the way they interact with their employees. Successful companies quickly realized that people can work productively in new ways—and became more engaged as a result. Good leaders understood the importance of discussing health and wellbeing openly, which helped nurture a safe and healthy workplace. And the new shift in
how companies and leaders think about their workforce made employees feel cared for in ways never previously experienced.
In this session, we will examine the workforce transformation brought by the pandemic to understand what exactly makes a great employee experience and how you can take actionable steps to designing engaging experiences that actually mean something to your employees.
PARTICIPANTS WILL LEARN:
How COVID-19 (or just the pandemic) became the lightning rod to finally improving employee
engagement
The difference between employee engagement versus employee experience
How to develop an employee experience mindset
Why people are not “assets”, but a series of important relationships that require connection, communication, appreciation, and support
The 3 key areas required for employee experiences to work: culture, leadership, and the end-to-end experience journey for employees
designing TRANSFORMATIONAL EMPLOYEE EXPERIENCES: COVID & BEYOND
speaking topics
